FREQUENTLY ASKED QUESTIONS


What is the frequency and power of the device for the different modes?

The frequency is 3Hz when it turn on the ultrasonic function, all the working mode is: input: AC 100-240V 50/60 Hz, output: DC5.0 V 1.0A 

Is the therapy device safe?

Yes! It's completely safe! Extensive studies have proven that light-emitting diode (LED) photon light does not harm the human body. The light waves are safe for any age, color, or type of skin

What is the warranty and return policy?

We have a risk-free policy. You can try our device for 30-days and if you decide for whatever reason to return it, you can do it. Also, the warranty policy is one year from the manufacturer.

How often should I use the product?

All our devices are clinical strength, so it's important to follow the instructions. We suggest using the device 3 to 5 times per week in 15-min sessions. Also, we recommend to use it with serum because of its collagen boosting effect but feel free to use your home cosmetics as well.


How much does shipping cost?

We offer Free shipping.

Is this the same device that I've seen in malls?

It's very likely as LED devices have become quite popular. You may see us in many malls.

How often should I use the product?

All our devices are clinical strength, so it's important to follow the instructions. We suggest using the device 3 to 5 times per week in 15-min sessions. Also, we recommend to use it with serum because of its collagen boosting effect but feel free to use your home cosmetics as well.

Can I plug this device into an ordinary wall outlet?

Absolutely! We designed it for home use.

Can I use products containing Retinoids and LED light therapy together?

Yes, you can apply serum or retinoid cream after your session. We strongly recommend to use sunscreen to protect your skin from UV damage.

Is the device suitable for sensitive skin?

LED therapy is generally very safe and suitable for all skin types. However, we recommend you to start with 2 to 5 minutes sessions and to test for individual tolerance. Avoid using it on open sores and abrasions