How Much Does Shipping Cost?
We offer Free shipping.
How Long Does Shipping Take?
5-7 BUSINESS DAYS AFTER PROCESSING TIME. Processing Time 1-2 business days. USA ONLY!!!!!
How Can I Track My Order?
Once your payment has cleared, you will receive an Email when your order has been processed (this may take up to 24 hours). You will receive a second confirmation Email once your order has shipped, which will include your tracking number and a link to follow the journey of your package.
Can My Shipping Address Be Changed?
Address changes cannot be made after placing your order. It is the responsibility of the buyer to make sure that they enter their shipping address correctly. Please be sure to double-check the address you have entered as we cannot be responsible for packages that are sent to the wrong address that the buyer has entered. It is extremely important that you give us the most accurate and complete information possible. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS. If you entered the incorrect address, please contact us immediately so that it may be canceled. If the order is returned to us “undeliverable”, we can then ship it to the correct address. You will be responsible for any additional shipping charges.
Can I Cancel My Order?
You have up to 6 hours after placing your order to cancel. Cancellation requests submitted after 12 hours will not be granted. If you decide to cancel your order, please email us immediately at support (@)skinnovus.com.